Reyhee Return Policy

Reyhee Return Policy

Have an issue with the product?

Please contact our friendly customer support first, and we’ll do our best to take care of you.

For returns and exchanges, please return the product(s) within 30 days to avoid delays and extra fees.

The product(s) must be purchased from an authorized reseller for use in the United States or Canada and returned in new/sellable/unused condition to qualify for a complete return & refund. (See refund policy.)

 Any costs associated with return shipping will not be covered or refunded by REYHEE.

Prior to returning a product(s), you must provide the associated order number and the reason for return or exchange in the RMA form prior to submitting it.

Please see step-by-step return instructions below:

• Securely pack the product(s) in the original packaging, including charger, charging cable, and keys (e.g. ignition keys or any accessories came with original packaging).
• Please fill out and submit the RMA form (ADD LINK), including order number and reason for return or exchange.
• Once the RMA form is submitted, your return process will begin.
• Be sure to print out the completed RMA form and include it inside the return package. (Otherwise, there may be a delay in completing the return process.)
• Returns must be postmarked within 30 days of original receipt.